Privacy Policy

1. Data We Collect

Depending on how you use the Website, we may collect the following data:

• Contact data you provide voluntarily: when you submit the quick message form, we collect your name, contact phone number, and message content.
• Submission-related technical data: to help process your inquiry, we may submit necessary information such as the current page URL together with the form.
• Device and network data: when you browse the Website, servers, CDNs, or third-party technical services may automatically log general technical data such as browser type, device information, IP address, access time, referring page, and error logs.
• Dial code detection data: when the Website uses an international telephone input component, a third-party service may determine your approximate country or region in order to preset the phone dial code. This process may involve your IP address or country code information returned by the third party.

The Website currently does not provide member registration, login, online payment, or an order system. Therefore, as a rule, we do not actively collect sensitive financial information such as ID documents, payment accounts, or bank card numbers.

2. How We Use Your Data

We collect and use your data mainly for the following purposes:

• To respond to your travel inquiries, cooperation requests, or other messages.
• To contact you, arrange follow-up customer service, or provide information about travel services.
• To validate phone number format, improve form completion experience, and increase successful contact rates.
• To maintain website security, troubleshoot issues, analyze abnormal requests, and prevent abuse.
• To comply with laws and regulations, or cooperate with lawful requests from competent authorities or judicial bodies.

We only use your data within the relevant and necessary scope for the purposes described above. We do not use the personal data you provide for purposes unrelated to the Website's services.

3. Legal Basis for Processing

We generally process your personal data based on the following legal grounds:

• Your authorization and consent when you voluntarily submit a form or contact us.
• What is necessary to respond to your inquiry, provide website functions, and complete necessary customer service processes.
• What is necessary to maintain website security, system stability, and legitimate rights and interests.
• Other lawful bases for processing as required by applicable laws and regulations.

4. Third-Party Services and Data Sharing

In order to provide the Website's functions, we may use third-party technical services. Based on the current website implementation, relevant third parties include but are not limited to the following:

• Form submission interface: message data from the Website is submitted to the third-party form processing service we use so that we can receive, forward, and process your message information.
• Phone number component: the Website uses intl-tel-input for international phone formatting and number validation.
• Country or region detection: the phone input component uses https://ipinfo.io/json to determine your approximate country or region in order to preset the phone dial code.
• Static resource services: the Website uses third-party resources from cdnjs, jsDelivr, Google Fonts, and similar providers. These services may collect general technical information when you load the page.

Except for the situations above, we will not sell, rent, or trade your personal data with unrelated third parties without your consent. However, we may lawfully share, disclose, or transfer necessary data in the following situations:

• As required by laws and regulations, court judgments, government orders, or requests from competent authorities.
• To protect the legitimate rights, interests, and safety of the Website, users, or the public.
• In the event of company restructuring, merger, or asset transfer, within a lawful and necessary scope.

5. Cookies and Similar Technologies

The Website currently does not independently deploy login cookies, member identification cookies, or advertising tracking systems. However, during your use of the Website, your browser, third-party resource services referenced by the Website, or underlying network services may still use cookies, cache, logs, or other similar technologies to support resource loading, performance optimization, security protection, or regional detection.

You may limit or delete cookies through your browser settings. However, doing so may affect certain functions, such as third-party fonts, default phone dial code detection, static resource loading, or page display effects.

6. Data Retention Period

We retain your data only for the period necessary to achieve the purposes described in this policy, or for the period required by laws and regulations. In general:

• Your message data will be retained for a reasonable period necessary to complete customer contact, service follow-up, internal filing, or legal compliance requirements.
• Technical logs, error records, and security records are usually retained only for the necessary period for operations, troubleshooting, and risk control.

When the retention period expires or the processing purpose has been fulfilled, we will delete, anonymize, or cease identifying the relevant data within a reasonable and feasible scope, unless otherwise required by law.

7. Data Security

We have taken reasonable administrative and technical measures to reduce the risk of unauthorized access, tampering, disclosure, loss, or misuse of data, including but not limited to access control, submission process management, and screening of third-party services.

However, please understand that no method of internet transmission or electronic storage can guarantee 100% security. Therefore, although we will make reasonable efforts to protect your data, we cannot guarantee absolute security. We recommend that you avoid submitting unnecessary sensitive personal data through the message form.

8. Cross-Border Transfers

Since some third-party resources, fonts, CDNs, or region detection services used by the Website may be located outside your jurisdiction, some of your technical data may be transferred, stored, or processed across different countries or regions. By using the Website, you understand and agree to such cross-border data transfers that are necessary for website operation.

9. Your Rights

To the extent permitted by applicable laws and regulations, you generally have the following rights regarding your personal data:

• To inquire whether we hold relevant data about you.
• To request correction of inaccurate or incomplete data.
• To request deletion of relevant data where permitted by law.
• To withdraw authorization and consent previously given, without affecting processing carried out before the withdrawal.
• To submit inquiries, suggestions, or complaints to us regarding privacy protection.

If you wish to exercise the rights above, please contact us using the contact information listed in this policy. To protect your account and data security, we may require you to provide reasonable identity verification information.

10. Protection of Minors

The Website mainly provides travel information and consultation services for users with full civil capacity. If you are a minor, please use the Website and submit personal data under the supervision, guidance, or consent of your guardian. If we discover that we have collected a minor's personal data without appropriate authorization, we will delete the relevant data as soon as reasonably practicable.

11. External Links

The Website may contain links to third-party websites or services. Such third-party websites are managed independently by their own operators, and their privacy policies and data processing methods are not governed by this policy. After you navigate to a third-party website, you should review its privacy policy and assess the related risks on your own.

12. Policy Updates

We may update this Privacy Policy from time to time due to changes in laws and regulations, regulatory requirements, service content, or website functions. The updated version will be published on this page and will take effect on the date of publication. If any relevant changes have a material impact on your rights and interests, we will provide appropriate notice within a reasonable and feasible scope.

13. Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy or our handling of personal data, you may contact us using the following details:

• Company Name: Lezhixing International Travel Agency (Shanghai) Co., Ltd.
• Website Domain: www.lezhixingtrip.com
• Email: honghongw315@gmail.com
• Phone: +86 18724089259
• Address: Unit 6009, Room 606, Building A, Building 1, No. 3000 Longdong Avenue, China (Shanghai) Pilot Free Trade Zone